Your Privacy Matters at 8v77
This Privacy Policy explains exactly what personal data 8v77 collects from Bangladeshi players, how that data is used, who it may be shared with, and the rights you hold over your own information. We are committed to protecting your privacy at every step.
Encrypted Data Storage
All personal data held by 8v77 — including your NID details, contact information, and payment records — is stored using 256-bit AES encryption. Your data is never stored in plain text.
No Third-Party Selling
8v77 does not sell, rent, or trade your personal data to any third party for marketing purposes. Data is shared only with trusted service providers who are bound by strict confidentiality agreements.
Transparent Cookie Use
8v77 uses strictly necessary cookies to keep your session secure, plus optional analytics cookies to improve platform performance. You can manage your cookie preferences at any time through your browser settings.
KYC Data Handled Carefully
Identity documents submitted during KYC verification (NID, passport, proof of address) are processed solely for account verification and AML compliance. They are never used for any other purpose.
Your Rights Are Protected
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team. 8v77 will respond to all data rights requests within 30 days.
5-Year Retention Standard
Transaction records and identity verification documents are retained for a minimum of five years in line with standard AML compliance requirements. After this period, data is securely deleted.
Information We Collect
When you register a player account on 8v77, interact with the platform, or contact our support team, we collect various categories of personal data. The specific data collected depends on how you interact with the platform and what features you use. Below is a comprehensive overview of the categories of personal data that 8v77 may collect from registered players and site visitors.
Registration and Identity Data
When you create an 8v77 account, we collect your full legal name, date of birth, email address, and a chosen username. If you complete our Know Your Customer (KYC) verification process — which is required before your first withdrawal is processed — we additionally collect copies of your Bangladeshi National Identity Card (NID), passport, or driving licence, and documentary proof of your current residential address such as a recent utility bill or bank statement. This identity data is used exclusively for the purposes of age verification, identity confirmation, and compliance with our anti-money laundering (AML) obligations.
Financial and Transaction Data
8v77 records all financial transactions associated with your account, including deposit amounts, withdrawal requests, bonus credits, wager amounts, and winnings. We also collect the payment method details used in connection with each transaction — for example, the mobile phone number associated with your bKash or Nagad account, or the last four digits of a Visa or Mastercard used for deposits. Full payment card numbers are never stored on 8v77 servers; card payment processing is handled by our PCI-DSS compliant payment processor partners.
Technical and Usage Data
When you visit the 8v77 website or use the 8v77 platform, our servers automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, the pages you visit on the platform, the duration of your session, and referring URLs. This technical data is collected through server logs and analytics cookies and is used to maintain platform security, diagnose technical issues, and improve the overall user experience for Bangladeshi players.
Communications Data
If you contact the 8v77 support team via email, live chat, or any other communication channel, we retain a record of that correspondence, including the content of your messages and any attachments you send. This data is retained to support the resolution of your query, to maintain a history of your account interactions, and to improve the quality of our customer support service.
| Data Category | Examples | Collection Trigger |
|---|---|---|
| Identity | Full name, date of birth, NID number, passport | Account registration, KYC verification |
| Financial | Deposit/withdrawal amounts, bKash number, last 4 card digits | Deposits, withdrawals, bet placement |
| Technical | IP address, device type, browser, session duration | Every platform visit (automatic) |
| Communications | Support emails, live chat transcripts | Contacting 8v77 support |
| Behavioural | Games played, betting patterns, session frequency | Platform use, responsible gaming monitoring |
Minimum Data Principle: 8v77 collects only the personal data that is strictly necessary for the purpose for which it is collected. We do not collect sensitive data categories such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is contained in a submitted identity document.
How We Use Your Data
8v77 uses the personal data it collects only for lawful, specified, and transparent purposes. The primary legal bases on which we process your personal data are: (a) performance of a contract — processing your data is necessary to provide you with the services you have requested when creating a player account; (b) legal obligation — processing is necessary to comply with applicable AML regulations and our responsible gaming obligations; and (c) legitimate interests — processing is necessary for fraud prevention, platform security, and improving the player experience.
Account Management and Service Delivery
We use your registration and identity data to create and manage your player account, authenticate your identity when you log in, process your deposit and withdrawal requests, credit bonuses to your account, and communicate important account notifications such as transaction confirmations and security alerts. Without this processing, we cannot provide you with the core services of the 8v77 platform.
Responsible Gaming and Player Protection
8v77 uses your behavioural and transaction data to monitor for signs of problem gambling, including unusual increases in deposit frequency, extended session durations, and patterns consistent with chasing losses. Where our responsible gaming monitoring system identifies a player who may be at risk, we may reach out proactively to offer responsible gaming tools such as deposit limits, session time limits, or a voluntary self-exclusion period. For more information on these tools, please visit our Responsible Gaming page.
Anti-Money Laundering and Fraud Prevention
We are required by law to monitor transactions for signs of money laundering, fraud, or other financial crime. Your transaction history, identity documents, and IP data may be analysed for this purpose. In cases where suspicious activity is identified, we are legally obligated to file a Suspicious Activity Report (SAR) with the relevant authorities. This processing is carried out on the basis of legal obligation and cannot be opted out of.
Marketing Communications
If you have given explicit consent to receive marketing communications, 8v77 may contact you by email with information about promotions, bonuses, and new features that may be of interest to you — including seasonal offers tied to events such as the BPL cricket season, Eid, or Pohela Boishakh. You may withdraw your consent to marketing communications at any time by contacting our support team at [email protected] (plain text — not a link) or by following the unsubscribe instructions in any marketing email you receive. Withdrawing marketing consent does not affect the processing of your data for account management or legal compliance purposes.
Platform Improvement and Analytics
Aggregated and anonymised technical and usage data is used to analyse platform performance, identify popular games and features, diagnose technical issues, and make improvements to the 8v77 user experience. Where data is genuinely anonymised — meaning it can no longer be linked back to an individual player — it falls outside the scope of personal data and may be retained and used indefinitely.
No Automated Decision-Making: 8v77 does not make any decisions that significantly affect your account — such as account closure, withdrawal refusal, or bonus forfeiture — based solely on automated processing without human review. Any significant decision affecting your account involves a review by a member of our compliance or player protection team.
Cookies and Tracking Technologies
The 8v77 website uses cookies and similar tracking technologies — including pixel tags and local storage objects — to enable core platform functionality, maintain the security of your session, and improve the overall user experience. This section explains the types of cookies used on the 8v77 platform and how you can manage your cookie preferences.
Strictly Necessary Cookies
These cookies are essential for the 8v77 platform to function correctly. They include session cookies that keep you logged in during a platform visit, security cookies that protect against Cross-Site Request Forgery (CSRF) attacks, and load-balancing cookies that ensure stable platform performance during high-traffic periods. Strictly necessary cookies cannot be disabled without significantly degrading the functionality of the platform.
Analytics and Performance Cookies
With your consent, 8v77 uses analytics cookies to collect aggregated data about how players navigate the platform — including which pages are visited most frequently, how long sessions last, and which games attract the most engagement. This data is used in anonymised form to improve platform performance and content. Analytics cookies can be disabled through your browser settings without affecting your ability to use the core features of the 8v77 platform.
Functional Cookies
Functional cookies allow the 8v77 platform to remember preferences you have set during a session, such as your preferred game category, display language setting (English), or lobby filter selections. These cookies improve the convenience of your platform experience but are not strictly necessary for core functionality.
Managing Cookie Preferences
You can manage or delete cookies at any time through the settings menu of your web browser. Most modern browsers allow you to block all cookies, block only third-party cookies, or delete existing cookies. Please note that blocking strictly necessary cookies will prevent you from logging in to your 8v77 account and using the platform. For browser-specific instructions on managing cookies, please refer to the help documentation of your browser provider.
No Third-Party Advertising Cookies: 8v77 does not use third-party advertising or retargeting cookies. Your browsing behaviour on the 8v77 platform is not shared with external advertising networks or social media platforms for the purpose of serving targeted advertisements on other websites.
Data Sharing and Disclosure
8v77 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in order to provide the services available on the platform, 8v77 shares certain categories of personal data with carefully selected third-party service providers, each of whom is contractually bound to process your data only for the specific purpose for which it has been shared and to maintain appropriate security standards.
Payment Processing Partners
To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard, 8v77 shares the minimum necessary transaction data with our payment processing partners. This data includes the transaction amount, your registered account identifier, and the payment method details required to complete the transaction. Card payment processing is handled by PCI-DSS Level 1 compliant payment processors. Full card numbers are never stored on 8v77 servers.
Identity Verification Services
To fulfil our KYC and AML compliance obligations, 8v77 may share identity document data (such as your NID number and date of birth) with third-party identity verification service providers. These providers confirm the authenticity of the documents you submit and cross-reference them against relevant watchlists. All identity verification partners are contractually bound to process this data solely for verification purposes and to delete it once verification is complete.
Legal and Regulatory Disclosure
8v77 may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where we are legally required to do so — for example, when complying with a court order, when filing a Suspicious Activity Report (SAR) under applicable AML regulations, or when responding to a lawful request from a competent authority. In such cases, 8v77 will share only the data that is strictly required to comply with the legal obligation.
Business Transfers
In the event that 8v77 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the acquiring or successor entity as part of that transaction. In such circumstances, 8v77 will notify affected players via their registered email address prior to any transfer of their personal data, and the acquiring entity will be required to honour the privacy commitments made in this Privacy Policy.
Data Processing Agreements: Every third-party service provider with whom 8v77 shares personal data is required to enter into a formal Data Processing Agreement (DPA) that specifies the scope, purpose, and security requirements of the data processing. 8v77 conducts periodic reviews of all DPAs to ensure ongoing compliance.
Data Retention and Storage
8v77 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods set out below reflect our legal compliance obligations, the resolution of potential disputes, and our responsible gaming monitoring requirements.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance, dispute resolution |
| KYC identity documents | 5 years from submission date | Legal obligation (AML regulations) |
| Transaction records | 5 years from transaction date | AML compliance, financial auditing |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Analytics / session data | 13 months (then anonymised) | Legitimate interest (platform improvement) |
| Marketing consent records | Until consent is withdrawn + 3 years | Legal obligation (consent records) |
Secure Data Deletion
When the applicable retention period for a category of personal data has expired, 8v77 will securely delete or anonymise that data in accordance with industry-standard data destruction procedures. For digital records, this involves cryptographic erasure and secure overwriting. Paper-based records (if any) are shredded by a certified secure-destruction service. Data that has been genuinely anonymised — meaning it is no longer capable of identifying an individual — falls outside the scope of this Privacy Policy and may be retained indefinitely in aggregated form for platform analytics.
Data Storage Location
All personal data collected from 8v77 players is stored on servers located in secure, access-controlled data centres. Data is stored with 256-bit AES encryption at rest. All data in transit between your device and 8v77 servers is protected by TLS 1.2 or higher. 8v77 takes all reasonable technical and organisational measures to protect your data against unauthorised access, loss, alteration, or destruction.
Self-Exclusion Data: If you have requested a self-exclusion from 8v77 under our responsible gaming policy, your self-exclusion record is retained for a minimum of 7 years after the exclusion period ends, regardless of whether your account has been deleted. This is to prevent accidental re-registration during an active exclusion period.
Your Privacy Rights
As an 8v77 player, you hold a number of rights with respect to the personal data we hold about you. 8v77 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our support team at [email protected] (plain text — not a link) with a clear description of your request and, where necessary, proof of your identity. 8v77 will respond to all data rights requests within 30 calendar days.
Identity Verification for Data Requests: To protect the security of your personal data, 8v77 may require you to verify your identity before processing a data rights request. This is to prevent unauthorised individuals from accessing or modifying your data. We will ask for the minimum information necessary to confirm your identity and will not use that information for any other purpose.
Data Security Measures
Protecting the personal data of 8v77 players against unauthorised access, accidental loss, and malicious interference is a core operational priority. 8v77 implements a layered security architecture that combines technical controls, organisational policies, and staff training to maintain a high standard of data security at all times.
Technical Security Controls
All data transmitted between your device and the 8v77 platform is encrypted using Transport Layer Security (TLS) 1.2 or higher. All personal data stored on 8v77 servers is encrypted at rest using AES-256 encryption. Access to production data environments is restricted to authorised personnel only, using multi-factor authentication (MFA) and role-based access control (RBAC). Our server infrastructure is protected by enterprise-grade firewalls, intrusion detection systems (IDS), and regular third-party penetration testing.
Organisational Security Measures
Access to personal data within the 8v77 organisation is governed by a strict need-to-know principle. Staff members are granted access only to the categories of personal data required to perform their specific job function. All staff with access to personal data are required to complete data protection training on appointment and annually thereafter. Contractors and third-party service providers with access to personal data are required to sign a confidentiality agreement as a condition of engagement.
Reporting a Security Concern
If you believe that your 8v77 account has been accessed without your authorisation, or if you have identified a potential security vulnerability on the 8v77 platform, please report it immediately by contacting our support team at [email protected] (plain text — not a link). In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8v77 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.
Player Responsibility: While 8v77 takes extensive measures to protect your data on our end, you also play an important role in keeping your account secure. Use a strong, unique password for your 8v77 account, enable any available two-factor authentication options, and never share your login credentials with any third party. 8v77 will never ask for your password via email or live chat.
Policy Updates and Contact
8v77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform services. When material changes are made to this Privacy Policy, 8v77 will notify all registered players via the email address associated with their account and will update the effective date displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
Your continued use of the 8v77 platform following the posting of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any amendment to this Privacy Policy, you should discontinue use of the platform and request account closure by contacting our support team.
How to Contact Us About Privacy
If you have any questions, concerns, or complaints about this Privacy Policy, about how 8v77 processes your personal data, or about how to exercise your privacy rights, please contact our data protection team directly. Our support team is available 24 hours a day, 7 days a week, and all privacy-related enquiries are treated as a priority.
Support email (not a link): [email protected]
Platform: https://8v77.bet
Effective Date: This Privacy Policy is effective as of January 2026. Players who registered prior to this date are subject to this updated policy as of its effective date. Previous versions of the 8v77 Privacy Policy are available on request by contacting our support team.
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